Keeping pace with the almost daily changes in technology that alter booking patterns, guest behaviour, rate strategy & business goals can be challenging. Our next level of service supports your business as an extension of your team, working with you to manage opportunity, rate and distribution.
Commercial review (depending on size of hotel)
- Initial audit of current processes and systems
- Phone support for revenue, reservations and systems questions
- Reporting Dashboard
- Strategy calls with key members of your team
- Participation in your commercial meetings
- Assistance with your short, medium and long term pricing strategies
- Integrating revenue optimisation principals into your operation
- Daily support call into the reservation/revenue team
- Weekly review of sales and advice on strategy
- Evaluation of leads and associated pricing
- Review of selling strategy and guidance over an agreed booking period
- Evaluation of tactical short term and strategic long term price positioning
- Distribution strategy and partner evaluation with recommendations and commission review
- On call service to support your team
- Improvements to your hotels sales performance with a tangible return on investment, the ability for you to make informed strategic decision.
- Your business is protected against staffing challenges.
- Development into the long terms for your in-house revenue/reservations champion.
- New ideas/technology and best practice continuously fed into your operation.
- OTA commission negotiation where possible.