The L19 Management team were engaged by General Manager; Sue Williams, soon after she took on the role at Whatley Manor. Commercially astute, Sue wanted to drive all round profitability for the business, a five star Relais and Chateaux hotel in the Cotswsolds.
We undertook a full commercial review to include all processes and systems and sales and marketing activity. Since we began in early 2017 occupancy, rooms and total revenue have shown positive growth YOY, our team have deployed a strategy for 2018 that will include specific marketing activity and GDPR compliance strategy.
L19 Management continues to work with Whatley Manor.
Luxury Family Hotelswww.luxuryfamilyhotels.co.uk
Sheen Falls Lodgewww.sheenfallslodge.ie
The Elms Hotel and Spa
L19 supported the hotel through its transition to new ownership, we continue to assist the operation in 2018.
Mosaic Pubs and Dining
L19 recommended and implements PMS and CRS solutions into The Old Coffee Tavern in Warwick, we continue to support the operational team in 2018.
L19 are working with Grantley Hall in Ripon, a five star luxury country house hotel and spa launching in 2019.
St Aubyn Estates
L19 have recently completed a commercial review with recommendations.
Knoll House Hotel Studland
L19 supported the hotel through its transition to new ownership, we continue to work with the hotel team in 2018.
L19 has continues to run revenue management/commercial training with the hotel team
Una St Ives
L19 has started working with the management team to launch the direct booking channel
L19 are assisting Vineyard group with system support
L19 worked with the new owners to re-launch the hotel in 2016, new website, booking engine and PMS configuration were completed and a year of commercial and marketing support followed.
Abbey Hotel Bath
L19 were tasked with reducing the hotels reliance on OTA to reduce cost of sale, a total hotel inventory re-structure and system configuration were completed with a full year of support. L19 supported the MD with senior level hotel recruitment.
Villa Magdala Bath
L19 supported the hotel through its transition to new ownership to re-launch with new website, branding and booking engine.
Stay Original Co
L19 completed a commercial review of all properties
Bath Boutique Stays
L19 installed a collection wide CRS/booking system