When your business faces challenges deploying experts can deliver a fast turn around, supporting you and your team and driving your business to profitability. Our full support service package covers revenue, sales and marketing to optimise your overall business performance.
- Phone support for revenue, reservations and systems questions
- Reporting Dashboard
- Accurate competitive set data
- Dynamic market forecast
- Trend analysis with data including, meteorological, flight and local events data
- Weekly business on the books reporting and review
- All Booking Engine Maintenance
- OTA rate and content management
- OTA offer implementation and advice on strategy
- Rate parity maintenance
- Competitor rate shopping
- Weekly forecast review input call if required
- PMS rate loads and strategy management
- Regular distribution production reporting
- Daily call into the hotel to update on pick up and booking pace and advice on any strategy decisions that need to be implemented.
- Implementation of the selling strategy across all channels
- Inventory management and implementation of controls including Group contract analysis and management
- Preparation of all reports including forecast, pace, business mix
- Running the weekly revenue call, presenting the reports, and monitoring the actions
This service offers the benefit of a continuous service from a specialist revenue manager whilst still allowing you to maintain an input in the evaluation of the business. The service can also be used for short and long term cover such as employee absence or holiday cover.
- Improvements to your hotels sales performance with a tangible return on investment, the ability for you to make informed strategic decision.
- Your business is protected against staffing challenges.
- New ideas/technology and best practice continuously fed into your operation.
- Replaces on property revenue management resource.
- OTA commission negotiation where possible.